Got questions?

We've got answers. Find everything you need to know about Lola right here.

Camera & Features

Camera & Features

Does Lola shoot video?

Yes, Lola can shoot video! Our cameras are equipped with both photo and video functions. To switch to video mode, simply press the "OK" button on your camera to cycle through the different shooting modes.

How do I get the best night shots?

To capture stunning night shots: 1) Ensure your camera is in night mode. 2) If overexposing, adjust Exposure and ISO — for really low light, we recommend Exposure +3 and ISO 400. 3) Keep the camera steady. 4) Utilize ambient light sources like streetlights.

Is Lola rechargeable?

Yes! Lola uses a Li-ion battery rechargeable via USB-C. For best performance, use the charger provided with your camera.

Can I use any SD card with my Lola camera?

Yes, any standard SD card works, but we recommend a Lola Branded card for optimal performance. Make sure the gold plates face away from the battery, and format new cards in camera settings.

How long does the battery last?

Typically 2-3 days with general use. Duration varies with usage patterns, settings, and environmental conditions.

Shipping & Orders

Shipping & Orders

How long does shipping take?

Domestic (Australia): Standard 5-7 business days, Express 1-3 business days. International: Standard 7-10 business days, Express 5-7 business days.

Do you ship internationally?

Yes! We ship to over 30 countries worldwide. Shipping rates and delivery times vary by destination.

Can I track my order?

Absolutely! Once your order ships, you'll receive a confirmation email with tracking information.

Returns & Warranty

Returns & Warranty

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Contact us at hello@lola.camera to initiate a return.

Does Lola come with a warranty?

Yes, all Lola cameras come with a 12-month manufacturer warranty covering defects in materials and workmanship.

Still need help?

Our team is always here to help. Reach out and we'll get
back to you within 24 hours.

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